Legal Notice
Article 1 – Website editor, subject and ownership
You are connected to the official website of WAGRAM VOYAGES at www.wagram-voyages.com.
This website is the exclusive property of WAGRAM VOYAGES, SAS with a capital of €336,000, the head office of which is at 48 avenue des Batignolles, 75017 Paris.
Tel: +33 1 44 09 48 75 – Fax: +33 1 47 63 00 21
Company register RCS PARIS B 317 692 846
Intracommunity VAT: FR 06 317 692 846
E&O Insurance RCP Hiscox
Registered on the register of tour and holiday operators under No. IM075100384
IATA: 20280444
Director of publication: William Edel, Chairman of the WAGRAM VOYAGES agency
Editorial design: Aude Hamon
SEO agency: Oscar référencement
Content:
This website provides data about WAGRAM VOYAGES and its partners solely for the purpose of information.
However, WAGRAM VOYAGES makes every effort to ensure the updating of data and the accuracy of the content on this website. Nevertheless, it may not be held liable for any errors and/or omissions, the temporary or permanent unavailability and/or the presence of viruses on its website.
Furthermore, WAGRAM VOYAGES reserves the right to rectify or temporarily or permanently suspend all or part of the website without being obliged to inform web surfers beforehand.
WAGRAM VOYAGES may not be held liable by web surfers or third parties for any direct or indirect damages resulting from the afore-mentioned events.
Consequently:
– you agree to use this information under your sole responsibility,
– WAGRAM VOYAGES may not be held liable for any use made of this information.
Article 2 – Intellectual property
The user acknowledges having read the general terms and conditions for this website and accepts them.
This website and all of the elements which make it up, in particular the domain names, brands, general structure, texts, images, databases, website tree view, logos, graphic charter, photographs and iconography, and other elements reproduced on the website, are the exclusive property of WAGRAM VOYAGES regardless of whether these elements are protected or not under current legislation by copyright or any other manner, excluding elements produced by the partners of WAGRAM VOYAGES. The trademarks mentioned on this website are registered by the companies that own them, and, as a consequence of this, the same rules as above apply.
The protection of the website and the elements which make it up fall under the scope of national and international legislation concerning intellectual property.
Consequently, any total or partial reproduction and/or representation and/or diffusion on any electronic or other type of support, either in the present or the future, is forbidden without the prior written and express agreement of WAGRAM VOYAGES.
Any person who contravenes this provision incurs their criminal and civil liability and may be accused of forgery.
Also, the databases are protected by virtue of the provisions of articles L.341-1 and following of the Intellectual Property Code. Thus, any full or partial extraction or attempt to extract may incur the criminal and civil liability of offenders.
Article 3 – Personal data
As the publisher of the site, Wagram Voyages is required to collect and process your personal data.
Wagram Voyages attaches great importance to the protection of personal data and carefully monitors compliance with the laws on privacy protection and personal data processing.
We are committed to observing the principles set out in the Computing and Freedoms Act no. 78-17 of 6 January 1978 and in European Regulation 2016/679 of 27 April 2016, known as the General Data Protection Regulation (GDPR), which entered into force on 25 May 2018, namely:
1.Process and use personal data lawfully, fairly and transparently.
2.Limit the processing of personal data to specified, explicit and legitimate purposes.
3.Minimise the collection and storage of personal data in relation to the purpose of processing.
4.Ensure the accuracy of personal data and enable such data to be erased or rectified.
5.Limit the retention of personal data.
6.Ensure the security, integrity and confidentiality of personal data.
We inform you below of our personal data policy so that you can be fully informed of the processing carried out and give your consent before signing the registration form.
WHAT DATA IS INVOLVED?
Data is considered personal if it relates to identified or identifiable natural persons.
Some personal information is mandatory in order to be able to carry out the requested services.
Wagram Voyages is therefore required to collect personal data including, but not limited to, surname, first name, date and place of birth, nationality, passport number, postal address, e-mail address, telephone number, travel preferences, family situation, and bank card number.
Data is collected from all travellers entered on the booking confirmation. You guarantee the consent of all natural persons named on the contract.
FOR WHAT PURPOSE IS DATA COLLECTED?
Data collected and processed by Wagram Voyages is used to:
- book services and ensure that booked travel services are correctly performed,
- obtain residence permits (visas, etc.),
- ensure the accounting and financial management of orders (invoicing, payment),
- access and use the customer account,
- monitor customer relations and optimise services (send newsletters, satisfaction surveys, manage a loyalty programme, etc.),
- produce analyses, statistics and reports.
WHO CAN ACCESS DATA?
Wagram Voyages is the controller of your personal data.
Data collected by Wagram Voyages may be stored, processed and transferred:
- to suppliers providing booked travel services (tour operators, hotels, airlines, railway companies, car rental agencies, incoming agencies, etc.). These suppliers are required to comply with current legislation and will process your data in accordance with their own privacy policies. We invite you to consult their data policies available on their websites where applicable.
- to subcontractors instructed by Wagram Voyages (back-office, GDS, technical service providers, etc.). Service providers are required to comply with current legislation. They act on instructions from Wagram Voyages and cannot access data for purposes other than those mentioned in Article 2.
- the Selectour cooperative group, of which Wagram Voyages is a member, for certain purposes mentioned in point 2, in particular statistics, analyses, sales and marketing operations.
Each of the parties responsible for processing data on behalf of Wagram Voyages provides sufficient guarantees to meet legislative and regulatory requirements.
Under no circumstances will personal data be transferred to third parties who are not involved in the processing of data for the purposes described herein.
Data will not be transferred to service providers established outside the European Union unless the booked travel service is to a country outside the European Union and the smooth organisation of the trip requires data to be transferred to this local supplier established outside the EU.
Where Wagram Voyages is required to communicate data to a service provider established outside the EU, it ensures that this service provider has implemented appropriate and adequate protection measures.
SECURITY
Wagram Voyages undertakes to ensure personal data protection by implementing appropriate technical and organisational measures to prevent data from being distorted, damaged or accessed by unauthorised third parties.
It will ensure that this protection is provided by any person likely to process personal data for the purposes described below.
YOUR RIGHTS
Data is be kept for no longer than is necessary for the purposes for which it is collected.
You have the rights of access, rectification, erasure, opposition and data portability. You can exercise these rights by contacting Wagram Voyages, which has a period of 30 days from the date of your request to provide an answer.
You may request restriction of processing of collected data. You also have the right to withdraw your consent at any time.
These rights may be exercised at any time by contacting Wagram Voyages by post:
Wagram Voyages
48 Avenue des Batignolles
75017 Paris
It is also emphasised that any person may also lodge a complaint with a supervisory authority (CNIL) in the event of difficulties.
Article 4 – Liability
In order to ensure good management of the Website, WAGRAM VOYAGES reserves the right to suspend the Website's availability, delete any information that may disrupt the functioning of the platform or contravene national laws which may incur civil or criminal procedures, and suspend the Website in order to update it.
WAGRAM VOYAGES may not be held liable for any failure, breakdown, difficulty or interruption in service which affects access to the Website or to one of its functions.
The Website's users understand that the equipment they use to connect to the Website is under their full responsibility and that they have to take all the necessary measures to protect their data from Internet viruses. Furthermore, users are solely responsible for the websites and data they consult.
WAGRAM VOYAGES may not be held liable in the case of legal proceedings against the user as a result of using the Website or any other service accessible via the Internet.
Finally, the Website's users understand that they are liable for any damages caused to themselves, third parties and/or their equipment as a result of connecting to or using this Website.
Article 5 – Hypertext links
The creation of links to the Website www.wagram-voyages.com is subject to the prior agreement of WAGRAM VOYAGES. To that end, you may send a letter to the following address: WAGRAM VOYAGES, 48 boulevard des Batignolles 75017 Paris.
Any information accessible via a link to other websites is not controlled by WAGRAM VOYAGES, which declines all responsibility for their content.
Article 6 – Cookies
WAGRAM VOYAGES collects a certain number of standard information in the form of cookies, such as type of browser, operating system, access time, etc.
Cookies are small electronic files which a website may transfer to a user's hard disk in order to identify the user and customise their use of a website. This information will only be used by WAGRAM VOYAGES to monitor the volume, type and configuration of the Website's traffic and for other statistical purposes.
If your browser allows it, you may deactivate these cookies at any time by following the procedure indicated by the browser.
Article 7 – Applicable law
These terms and conditions of use are subject to French law and any dispute which has not found a settlement will be brought before the competent French courts.